Privacy Policy

This Privacy Policy describes how AltMeds.in (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Interpretation and Definitions

Company: Refers to AltMeds (Rahman Homoeo Home), located at NH-37, Azara, Guwahati, Assam – 781017, India.
Website: Refers to www.altmeds.in.
Service: Refers to the online purchase and delivery of homeopathic and healthcare products.
Personal Data: Refers to any information related to an identified or identifiable individual.
Cookies: Small data files stored on your device to improve website functionality and experience.
You: Refers to any individual or entity using our website or services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, shipping/billing address, and payment details.

Usage Data: IP address, browser type, pages visited, time spent, and other analytics.

Cookies and Tracking Data: Used for website performance, analytics, and personalization.

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders.

Provide customer support and respond to queries.

Improve our website, services, and marketing campaigns.

Notify you about offers, updates, or new products (if you opt in).

Comply with legal obligations and resolve disputes.

4. Sharing of Personal Data

We may share your data with:

Service Providers (e.g., courier, payment gateway, analytics tools) who assist in providing our services.

Business Transfers in case of a merger or acquisition.

Legal Authorities when required by law.
We never sell your personal information to third parties.

5. Data Retention

We retain personal information as long as necessary for order processing, legal compliance, or dispute resolution. Non-personal analytical data may be stored for website performance improvements.

6. Security of Data

We take appropriate administrative, technical, and physical security measures to protect your data. However, please note that no online transmission or storage system can be guaranteed 100% secure.

7. Children’s Privacy

AltMeds.in does not knowingly collect personal data from individuals under 13 years of age. If you believe your child has provided information, please contact us to remove it.

8. Cookies Policy

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but certain website features may not function properly as a result.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this page periodically for the latest version.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

AltMeds (Rahman Homoeo Home)
📧 Email: rahmanhomoeohome@gmail.com / care@altmeds.in
📍 Address: NH-37, Azara, Guwahati, Assam – 781017, India